Alliances & Partnerships

Vendor Management-Team Lead

Bengaluru, Karnataka   |   Full time

Job Description - Cluster Manager (Vendor Management) 

Introduction Our quest is to make urban commute smart & green. In this journey, we walk the most untrodden paths, solve the most ignored problems. With thousands of bikes on-roads, challenges like fueling, maintenance, demand & supply, parking etc are our daily affairs. In this process, our operations teams work with different kinds of vendors for different purposes. In this role, you would be managing multiple such vendors, get work done with them and maintain great relationships with them. 

Roles & Responsibilities 

● Business Delivery 

○ Drive & deliver the operational metrics for all the associated vendors 

○ Drive maximum partner satisfaction by ensuring all business aspects are well taken care of 

○ Track & report the task completion status on a timely basis 

○ Be available throughout the day to handle any SOS alerts 

● Channel Development 

○ Build a channel of vendors for multiple partners 

○ Negotiate & strike deals with vendors for better business efficiency 

○ Promote referral programs to onboard new vendors 

● Team Management 

○ Hire, manage & motivate the directly reporting team of about 6 to 12 people 

○ Monitoring the team performance to achieve the KRA’s will be the most important component as part of team management 

○ Helping team members to overcome the performance barriers by effective coaching and feedback consistently. 

○ Attrition management, managing attendance and staffing based on present day scheduling on a day to day basis 

○ Conduct pre-shift and post shift huddles to discuss the day to day updates on policies and procedures 

Requirements 

● 2-3 years experience in managing a similar role 

● Ability to work with people from different backgrounds and levels 

● Ability to motivate and manage a young team 

● Proven ability in driving tightly controlled operational metrics 

● Strong process orientation & business acumen 

● Effective communication skills 

● High sense of urgency 

● Mandatory: Ability to speak Kannada and Hindi along with English 

About Us Bounce (www.bounceshare.com) 

We all are aware that the cities are getting congested. Moving from one place to another, be it for work, fun or leisure is a pain. At times we spend planning how to commute in detail than planning for the actual work:) 

Job Description - Cluster Manager (Vendor Management) 

Distances and availability of commute are deciding everything we do. 

Cabs were a boon but it congests cities since the average occupancy in a car is less than 1.2 persons at any point in time. The waiting time for cabs has increased, prices have gone up and the car takes substantially more time to commute compared to a scooter. 

Our solution is simple and light on the pocket and we help you adopt mass rapid transport as well for the longest part of your commute. 

Imagine a simple solution, where you open an app, find the nearest scooter, electric pedelecs , select the bike, get an OTP, key in the OTP on the scooter and the vehicle unlocks and you start and head to your destination. Once you reach your destination, you end the trip on the keypad of the bike, walk away. You pay for the distance and time of your commute only. The drop off point becomes a pick up point to the next user. Check this video :) https://www.youtube.com/watch?v=bAhbqjc5GQQ. 

We further aim at decongesting the roads by encouraging commuters to choose public transport by providing seamless First mile and Last mile connectivity solution in India, through our bike rentals. 

Solving these problems matter for tomorrow’s India. Join us in this mission, do things that matter and we promise one hell of a fun ride along. 

From the Media https://tech.economictimes.indiatimes.com/news/startups/metro-bikes-raises-12-2m-from-sequoia-india-accel-par tners-rebrands-as-bounce/65328870 

https://inc42.com/buzz/bounce-buys-chinese-bike-rentals-startup-ofos-india-assets/ 

http://www.newindianexpress.com/states/karnataka/2018/sep/06/bounce-your-way-around-town-with-bike-rentals -1868077.html 

https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/metro-bikes-rebrands-itself-as-bounce-post-rs -84-crore-funding/articleshow/65331527.cms 

http://www.clowork.in/startup-resources/meet-the-founder-of-bounce-vivekananda-hallekere/ 

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